Terms of Service and Conditions of Use
Snugglor is operated by Snugglor, a Texas limited liability company. Last Updated: October 2, 2026
IMPORTANT NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY BEFORE USING THIS SITE OR MAKING A PURCHASE.
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Snugglor ("Snugglor," "we," "us," or "our") governing your access to and use of this website and any related websites, checkout pages, landing pages, advertisements, emails, SMS messages, customer support interactions, packaging inserts, digital content, and services offered by or on behalf of Snugglor (collectively, the "Service"). By accessing, browsing, purchasing from, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately discontinue use of the Service.
Changes to Terms
Snugglor reserves the right to modify, amend, supplement, or replace these Terms at any time in its sole discretion. Changes are effective immediately upon posting. Continued use of the Service after changes constitutes your acceptance of the updated Terms.
Eligibility
The Service is intended solely for individuals who are at least eighteen (18) years of age and legally capable of entering into a binding contract. By using the Service, you represent and warrant that you meet these requirements.
Product Use Disclaimer
Snugglor products are heated wearable blankets and accessories intended for general personal comfort and warmth. Snugglor products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. You are responsible for following all included safety, usage, charging, and care instructions. Do not use Snugglor products on infants, young children, or anyone unable to feel heat or remove the product on their own. Do not use while sleeping, on damaged or wet components, or with any power bank or cable not supplied or approved by Snugglor. If you are pregnant, have diabetes, poor circulation, reduced skin sensitivity, or any medical condition, consult your doctor before use.
Battery Safety
Snugglor products include a rechargeable lithium-ion power bank. Always remove the power bank before washing. Do not puncture, crush, expose to water, or charge the power bank near flammable materials or unattended for long periods. Stop use immediately if the power bank or blanket becomes damaged, swells, smells of burning, or overheats, and contact us at wearsnugglor@gmail.com.
No Guarantee of Results
Individual experiences with Snugglor products vary. Snugglor makes no representations, warranties, or guarantees regarding outcomes, performance, or results beyond the product's stated specifications. Heat output and battery life vary by setting, room temperature, and usage conditions. You expressly acknowledge that you do not rely solely on marketing language, testimonials, advertisements, or promotional statements as guarantees when making a purchase decision.
Assumption of Risk
By purchasing and using Snugglor products, you voluntarily assume the risks associated with their normal use, including risks arising from failure to follow the included safety and care instructions. You are responsible for determining suitability for your personal needs.
Product Manufacturing
Snugglor products are manufactured by third-party manufacturers. Product specifications are accurate to the best of our knowledge at the time of manufacture. Minor variations between production batches do not constitute defects, misrepresentation, or grounds for liability.
User Content and Testimonials
Testimonials and reviews represent individual opinions and experiences only and are not a guarantee of similar results. By submitting content, you grant Snugglor a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content for lawful purposes including marketing.
Intellectual Property
All content on the Service is owned by or licensed to Snugglor and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any portion of the Service without prior written consent.
Goods Not for Resale
You represent and warrant that you are buying products for your own personal or household use only, and not for resale or export.
Orders and Pricing
All orders are subject to acceptance by Snugglor. Prices and availability are subject to change without notice. Snugglor reserves the right to correct errors, cancel orders, limit quantities, or refuse service. Risk of loss and title pass to you upon delivery to the carrier.
Refund Policy
Refund programs including the Snugglor Promise are governed by our Refund Policy, incorporated by reference. Refunds are discretionary remedies and not contractual entitlements. Initiating a chargeback, payment dispute, or reversal immediately voids eligibility for refund consideration.
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SNUGGLOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Indemnification
You agree to indemnify, defend, and hold harmless Snugglor, its members, officers, employees, agents, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses including attorneys' fees arising out of your use of the Service, violation of these Terms, misuse of products, or violation of applicable law.
Force Majeure
Snugglor will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, weather, pandemics, supply chain disruptions, carrier delays, or governmental actions.
Dispute Resolution and Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Any dispute arising out of or relating to these Terms, the Service, or any purchase shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and governed by the Federal Arbitration Act. Arbitration shall take place in Texas on an individual basis only. You waive any right to participate in class actions, representative actions, or jury trials.
You may opt out of arbitration within 30 days of your first purchase by sending a written notice including your name, the product purchased, and your intent to opt out to: wearsnugglor@gmail.com
Statute of Limitations
Any claim must be brought within one (1) year of the event giving rise to the claim or be permanently barred.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas without regard to conflict of law principles.
Severability and Waiver
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. Failure to enforce any right or provision shall not constitute a waiver.
Contact
Snugglor | wearsnugglor@gmail.com